Knowledge Base & FAQ

Working From Home

• Connecting an Extra Monitor to the Chromebook
• How to access your Virtual Desktop from home
• Use Virtual Desktop on Multiple Screens in Browser
• How to connect USB devices to VMWare Horizon

iPads

• OneDrive for iPad Overview
• Basic iPad Troubleshooting Tips
• How to Download and Use Zoom Meetings
• Uninstall/Reinstall App on iPad
• Clear WEB app cache on company iPad
• Resetting Outlook Mobile Application

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Phones

• How to reset your COX password
• How to Forward your COX phone
• How to Enabled Call Forwarding to Central Flight Concierge and Overnight Team
• How to Forward Ring Central Voicemail Messages
• RingCentral Web Users Guide
• RingCentral Mobile Users Guide

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FAQ

• How to Share a File/Multiple Files with OneDrive
• Logging into Windows 10 for the First Time
• Set up Outlook on Mobile Phone
• Setting Multi-Factor Authentication (MFA) in Okta
• Opening Delegate Mailboxes from Mimecast
• SugarCRM Outlook Plug-in Setup

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