IT Department

Login to Zendesk Flight Concierge

Objective:

At the end of this module, you will be able to login to Zendesk Flight Concierge using Microsoft Authentication

Subtopics

1. Microsoft My Apps Portal
2. Direct Website Login

Microsoft My Apps Portal

Users can login to the Microsoft My Apps portal and open Zendesk Flight Concierge from the applications list. 

1. Open https://myapplications.microsoft.com/ in a browser.  Sign in with your Jet Linx email and password, and complete any multi-factor authentication if prompted.

2. Scroll to the Zendesk Flight Concierge app or search using the search bar and click Zendesk Flight Concierge.

   

3. You will be authenticated into the Zendesk application.

Direct Website Login

Users can login to the Zendesk Flight Concierge website directly using SSO.  

1. Open https://jetlinxcs.zendesk.com/agent in a browser.  You  will be directed to a Microsoft login if you are not already logged into Microsoft in your browser.  If you are prompted to login to Microsoft, login with your Jet Linx email and password, and complete any multi-factor authentication if prompted.