Power-cycling the iPad
Many issues with your iPad can be resolved by a quick powercycle. To do this, hold the power button and home button simultaneously until the iPad restarts.
Wi-Fi versus LTE
If you have issues with apps not downloading or apps not working properly, it may be beneficial to either connect or disconnect from Wi-Fi and use mobile data.
- Open the Settings app on the home screen.
- Select Wi-Fi on the left-hand side.
- Flip the Wi-Fi switch off.