How do I reset my password?

Forgot your password

1. Go to https://aka.ms/sspr enter your email address and complete the captcha.  Select Next.
2. Select a verification method and complete the steps to validate your identity.
3. Select a second verification method and complete the steps to validate your identity.
4. Enter a new password, following the password requirements below and select Finish.
   • Password must be 14 characters or longer.
   • Password must not contain any common phrases, eg, "Jetlinx", "Supplythehigh5"
   • Password must contain at least one of the following:
     • Upper case letter
     • Lower case letter
     • Number
     • Special character