How to access your Virtual Desktop from home

In order to access your virtual desktop from home please go to mypc.jetlinx.com

Your page should look like this...

 Quick Option:

Click on the VMware Horizon HTML access (on the right)

You will then need to sign in with your username and password

You will need to approve the Microsoft Authenticator notification to allow the sign in attempt.

Now you select the desktop you want and you're done

Longer Option (More Advanced):

From mypc.jetlinx.com click on Install VMware Horizon Client

Now scroll down to your current operating system (ex. Windows, Mac, Linux, Chrome)

Linux Users(red box):

Use the following link to find out if you have a 32 or 64 bit system.

http://www.howtogeek.com/198615/how-to-check-if-your-linux-system-is-32-bit-or-64-bit/

Select the appropriate 32/64 bit download for your operating system

All other devices:

Select Go to Downloads, and click the blue Download button.

Follow the on-screen prompts to install the application, and run the application once installed.

Select New Server.

Enter the login server as: mypc.jetlinx.com and select Connect

Enter your Jet Linx Username and Password to login

You will be prompted for Microsoft Authentication, just like with the previous option.

Please note that for this, Microsoft Authenticator must be set as your default authentication method. If Authenticator is not set as your default or you need to set up Microsoft Authenticator, please follow the below guide:

https://helpdesk.jetlinx.com/hc/en-us/articles/4402648404123-Set-MFA-Verification-Defaults 

Now you select the desktop you want and you're done

Multi Monitor Setup with Application (not usable on the website)

1. Start Horizon Client Application and Login.
2. In the desktop and application selection window, right-click the your desktop and select Settings.
3. Select All Monitors from the Display drop-down menu (you will only be allowed to use two).

   Thumbnails of the monitors that are currently connected to the client system appear under Display settings. The display topology matches the display settings on your laptop.

   

4. Click a thumbnail to select or deselect a monitor on which to display the remote desktop window.

   When you select a monitor, its thumbnail changes color. A warning message appears if you violate a display selection rule.

5. Click Okay/Apply to save your changes.
6. Connect to the remote desktop.

   Your changes are applied immediately when you connect to the remote desktop. Your changes are saved in the Horizon Client preferences file for the remote desktop after you exit from Horizon Client.